Keeping Your Customers Close
With time selling has been replaced as the main objective for any entity. Everything stems from relationships even business. Business calls for personal interactions between you and your customers. The customer is the only thing that remains constant in the business. The customer reigns supreme with their needs, desires and concerns being the basis for every step taken by a business. Customers range from other business to individuals. Thinking like a customer is how you get a customer glued to your business thus provisions have to be made for that.
A good thank you to your parents on the point of making new friends would be in order. It works like magic in business. This requires you to take a course of action to attend seminars and get communicating in online platforms. This may be the starting point of a long term relationship. You do not have to go build a customer base starting with your family and friends could give you leverage. The list shouldn’t end there are other people in your list too. You should be on the forefront to let your barber, hair dresser, doctor , dentist and the mechanic along with the post man in on your business. They have what it takes to take your business to the next level and the fact that they are easy to approach makes it even better.
If you still find it hard to do the talking email marketing is your friend. Its got you covered on any kind of news, developments , short videos and any kind of message that you may want your customers to see. It’s a good strategy to get people interested in your business . After you’ve gotten them to subscribe for these newsletters you may go ahead to use their information to customize the information for them. Give customers a platform to respond . If you want to go far you are better off with getting honest reviews even the negative ones. This way you get the advantage of mitigating mishaps before they escalate and know how to improve customer satisfaction.
Everyone loves gifts. Offering incentives and discounts on loyal customers will retain them in the business as just that. If you ask nicely they might want to help you advertise through word of mouth. It is amazing what good promoters your client base can be of your business. They should get the best of services on account of having earned it. The fact that they have been standing with you for sometime makes them a very crucial part of your business. Nothing but the truth should be your business philosophy. Deliver just as you promised and keep communicating in the event things change. If they could bank on you then you are rest assured they will understand when things don’t go according to plan but again its your responsibility to deliver.